I don’t know Jane. But she gets credit and a free mention for this line…

So instead, I’ll try to change the cost-benefit analysis. With your help, I’d like to make this little incident as expensive for Sony as possible. Let’s remind Sony that sometimes, the dumb bitches have blogs. And friends with blogs.

Also looks like Sprint is pulling the plug on some of their more vocal customers.  I see both sides of the problem- sometimes business can’t or won’t fix a problem- and sometimes you just have people you can’t make happy.  Ever.

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"Sony VAIO customer service" by was published on July 7th, 2007 and is listed in Assorted Twits.

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